Privacy Policy for Terra Travels Kashmir Tours
At Terra Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing our website or booking a tour with us, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: When you book a tour or contact us for inquiries, we may collect personal details such as your name, email address, phone number, travel preferences, and payment information.
- Non-Personal Information: We may also collect non-personal information such as browser type, IP address, device information, and how you interact with our website (e.g., pages visited, time spent on the site).
2. How We Use Your Information
The information we collect is used for various purposes, including:
- Booking and Reservation: To process your tour bookings, confirm your reservation, and communicate relevant details regarding your trip.
- Customer Support: To respond to inquiries, provide assistance, and offer personalized services.
- Improvement of Services: To analyze your preferences and interactions to enhance your experience and improve our website’s functionality.
- Marketing and Promotions: To send you promotional offers, newsletters, or other marketing materials related to our services, based on your preferences (you may opt-out at any time).
- Legal Compliance: To comply with legal obligations and resolve disputes or enforce our agreements.
3. Payment Information
We use secure payment processing services to handle any payments made for our tours. Your payment information, such as credit card details, is processed by trusted third-party payment providers and is not stored by Terra Travels. We encourage you to review the privacy policies of these providers for further information.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your data with:
- Service Providers: We may share your information with trusted third-party vendors, such as hotels, transport providers, and tour guides, who help us fulfill your tour package and ensure a seamless travel experience.
- Legal Compliance: We may disclose your information when required by law or in response to a legal request from government authorities or to protect our rights and the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
5. Data Security
We take reasonable measures to protect the security of your personal data, including the use of encryption, secure servers, and regular security protocols. However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and improve website functionality. You can manage your cookie preferences through your browser settings. If you choose to disable cookies, some features of our website may not work properly.
7. Your Rights and Choices
You have the right to:
- Access Your Information: You can request access to the personal information we hold about you and request corrections if necessary.
- Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails by clicking the “unsubscribe” link in the email or contacting us directly.
- Delete Your Information: You may request the deletion of your personal information, subject to legal and contractual obligations.
- Withdraw Consent: If we rely on your consent to process your data, you may withdraw that consent at any time by contacting us.
To exercise any of these rights, please contact us at the details provided below.
8. Third-Party Websites
Our website may contain links to third-party websites or services, such as payment processors or other travel-related sites. Please note that these third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting any personal information.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take appropriate steps to remove such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Last Updated: January 2025